QUESTIONS AND ANSWERS
ORDER AND DELIVERY
ORDER AND DELIVERY
How long is your delivery time?
How long is your delivery time?
Delivery times vary depending on which country you order from and which delivery option you choose at checkout. Within Sweden, we usually deliver within 1–3 business days. Orders placed over the weekend are shipped the next business day.
I entered the wrong delivery address, what do I do now?
I entered the wrong delivery address, what do I do now?
If you placed your order within the last 30 minutes, email us at order@bronza.se and we will help you update the address. If your order has already been shipped, we unfortunately cannot change the delivery address.
Can I return an item?
Can I return an item?
Unopened products can be returned within 14 days from the time the package is collected. For hygiene reasons, opened products cannot be returned. Read our Terms and Conditions for more information.
How do I make a complaint about an item?
How do I make a complaint about an item?
If you need to file a complaint about a product, please read our Terms and Conditions and contact us at hello@bronza.se and we will assist you further.
How can I track my order?
How can I track my order?
When your order is shipped, you will receive a tracking email where you can follow the delivery all the way to your home.
Which countries do you ship to?
Which countries do you ship to?
We currently deliver to several countries within Europe. Shipping options are shown at checkout based on your delivery address.
SELF-BRONZING
Does the result turn orange?
Does the result turn orange?
No. Our products are designed to give a natural, golden tone — never orange. The shade adapts to your skin tone and develops gradually for an even, natural-looking result.
How dark does the color get?
How dark does the color get?
The result depends on how long the color is left to develop and how many layers you apply. For a light glow, one thin layer is enough, while additional layers create a deeper bronzed tone.
Are the products suitable for all skin tones?
Are the products suitable for all skin tones?
Yes. Our products work on all skin tones and develop gradually for a natural result. If you're unsure, we recommend starting with Natural Bronze for a more subtle sun-kissed tone.
Do I need to rinse off the product?
Do I need to rinse off the product?
That depends on which product you use.
• Bronzing Mousse / Spraytan: rinsed off after the development time
• Bronzing Gel, Bronzing Mist and Glow Drops: are not washed off, the color develops gradually over 24 hours.
How do I avoid streaks when applying?
How do I avoid streaks when applying?
For best results:
• Exfoliate the skin the day before
• Apply to clean, dry skin
• Use an application mitt
• Work the product in with circular motions
How long does self-tan last?
How long does self-tan last?
The color usually lasts 5–7 days, depending on skin type, your skincare routine, and how well the skin was prepped before application.
What ingredients do the products contain?
What ingredients do the products contain?
Full ingredient lists are available on each product page.
Do your products stain?
Do your products stain?
Our spray tan solutions and Bronzing Mousse contain a so-called color guard, which makes it easier to see where the product is applied. The product dries quickly, but may transfer slightly immediately after application and before you have rinsed off the excess color. After the first shower, the color should normally not transfer to clothing or bedding. Any stains usually come out in a 30° wash.
SPRAYTAN
How long does a spray tan last?
How long does a spray tan last?
A spray tan usually lasts 5–7 days, depending on how well the skin was prepped before the treatment and how it is cared for afterward. The color sits on the outermost layer of the skin and can therefore fade faster if the skin is exposed to heat, water, sweat, or friction. On the face and hands, the color may fade a little faster since these areas are washed more often.
How long should I wait before showering?
How long should I wait before showering?
Our formulas are fast-acting, which means they can be rinsed off after 1–6 hours.
For best results, however, we recommend waiting 3–6 hours.
The longer you leave the color on before rinsing it off, the deeper the result.
We do not recommend sleeping with the product on.
How do I prepare for spray tan/bronzing?
How do I prepare for spray tan/bronzing?
For best results, we recommend following our tanning tips before your treatment.
I'm getting married, how many days before should I book a spray tan?
I'm getting married, how many days before should I book a spray tan?
We recommend having your spray tan two days before your wedding day.
That gives the color time to develop and allows you to shower at least twice, creating an even and natural-looking result.
The most popular shade for weddings is Natural Bronze.
I am breastfeeding, is it safe to get a spray tan?
I am breastfeeding, is it safe to get a spray tan?
If you are breastfeeding, we recommend informing your bronzing artist before the treatment.
During the spray tan, you can cover your breasts and nipples, and we will help you on site.
I'm pregnant, can I get a spray tan?
I'm pregnant, can I get a spray tan?
Yes, after the first 12 weeks of pregnancy, it is fine to get a spray tan.
CONTACT US
If you still have questions, you can contact us by email or visit our salon at Wallingatan 7 in Stockholm.